Locus Robotics is a technology company that develops AI-powered autonomous mobile robot (AMR) systems designed to automate in-warehouse material handling and logistics operations. Its robots are deployed under a Robots-as-a-Service (RaaS) model to optimize productivity, reduce physical strain on workers, and increase operational scalability. The company’s core software platform, LocusONE, coordinates a fleet of multipurpose AMRs across diverse workflows including picking, putaway, replenishment, point-to-point transport, mezzanine management, and narrow aisle navigation. Locus Robotics solutions are widely used in e-commerce, third-party logistics (3PL), retail, healthcare logistics, and industrial distribution.

Operational Model and Robots-as-a-Service (RaaS)

Locus Robotics operates under a subscription-based RaaS model, replacing traditional capital equipment purchases (CAPEX) with an operational expense (OPEX) structure. This model bundles robots, software, fleet management, maintenance, and remote monitoring into a single service package. Capacity can be flexibly scaled — additional robots can be deployed during peak periods and returned when demand decreases. This ensures agile capacity planning and eliminates upfront capital lock-in, making automation economically accessible for variable-demand industries.

LocusONE Platform

LocusONE is the enterprise orchestration layer that manages robot fleets, human associates, and Warehouse Management Systems (WMS) in both single-site and multi-site networks. The platform integrates real-time analytics, AI-based decision support, and business intelligence dashboards, enabling route optimization, task allocation, bottleneck detection, and workforce redistribution.

Key features include:

Dynamic navigation and mapping
Collision avoidance and safety protocols for human–robot interaction
Predictive workload balancing and historical performance benchmarking

Locus defines LocusONE as an end-to-end automation stack that integrates hardware, software, AI-driven analytics, safety, and service under one architecture.

Robot Fleet and Use Cases

The Locus Robotics fleet comprises specialized AMRs for distinct warehouse workflows:

Locus Origin: A collaborative picking robot designed to accompany human workers in high-volume order fulfillment. It reduces walking distances and can more than double units picked per hour (UPH).
Locus Vector: A higher-capacity, omnidirectional robot for case picking, point-to-point transport, and heavy material movement tasks, replacing manual push–pull operations.

The system extends beyond order picking to putaway, replenishment, and intralogistics transport, enabling a holistic optimization of end-to-end warehouse flow rather than single-process automation.

Performance Metrics and Scale

Typical productivity gains: 2–3× UPH increase, up to 50% shorter order cycle times
Reported case: improvement from 78 UPH to 150 UPH
Deployments: 13,000+ active robots in 300+ facilities across 18 countries
Single-site scalability: 700+ robots per facility
Average ROI achieved within 6–8 months; full deployment in 4–6 weeks
Worker onboarding and training measured in minutes, enabling rapid adoption

Customer Deployments

DHL Supply Chain: Integrated with Manhattan WMS to enhance accuracy and throughput.
CEVA Logistics: Achieved up to 50% productivity improvement using Locus Vector.
Maersk: Replaced manual picking carts with Locus Origin for flexible, short-training operations.
Kenco Group: Increased picking rate from 30–40 UPH to 120–150 UPH.
ISN (via Körber Supply Chain): Reported 230% productivity growth with near-zero downtime.
Cardinal Health and UPS Healthcare: Use Locus systems for precision and regulatory compliance in pharmaceutical logistics.
Boots (UK) and Boulanger (France): Utilize Locus solutions to optimize delivery accuracy and ergonomics in retail fulfillment.

Implementation and Scalability

Locus Robotics systems can be deployed in brownfield (existing) or greenfield (new) sites without reconfiguring warehouse infrastructure.

Compatible with mezzanines, narrow aisles, and dynamic layouts
No fixed rails or conveyors required
Dynamic mapping supports rapid deployment “go-live” within days
Scalable response to demand surges through plug-and-play robot additions

Leadership and Organization

Rick Faulk, Chief Executive Officer
Mike Johnson, President & Chief Operating Officer
Dustin Pederson, Chief Financial Officer
Sean Johnson, Chief Technology Officer
Jasmine Lombardi, Chief Customer Officer
Denis Niezgoda, Chief Commercial Officer, International
John Hayes, Chairman of the Board

The company maintains a 99.99% uptime target and a 96% customer satisfaction score, emphasizing long-term operational partnership rather than hardware sales. Locus also monitors workforce ergonomics and retention, reporting up to 90% employee retention in sites using its systems.

Strategic Position

Locus Robotics defines itself as an enterprise-grade autonomous warehouse automation provider, offering a data-driven, subscription-based operational partnership model rather than a one-time equipment sale. Its target customers include 3PL providers, healthcare distributors, omnichannel retailers, industrial part suppliers, and lifestyle brands operating in environments with high product diversity and fluctuating demand.

Locus Robotics