Accessibility Issues and Cybersecurity Risks

Web and Application Accessibility

Visually impaired individuals rely on assistive technologies such as screen readers and voice command systems to navigate websites and applications. However, many websites and digital platforms fail to fully comply with the Web Content Accessibility Guidelines (WCAG), creating significant barriers for visually impaired users.

User Authentication and CAPTCHA Challenges

Cybersecurity measures often include CAPTCHA verification systems, which are primarily visual-based, making it difficult for visually impaired individuals to complete them. Although audio CAPTCHAs are offered as an alternative, they can sometimes be incomprehensible or more vulnerable to cyberattacks.

Social Engineering and Phishing Threats

Visually impaired individuals may be more susceptible to phishing attacks due to screen readers struggling to detect fraudulent content. A lack of awareness, the absence of visual cues, and the inability of screen reader software to recognize certain deceptive text increase their risk of falling victim to cyber threats.

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Improvement Strategies

Enhancing Web and Application Accessibility

• Compliance with WCAG Standards: All websites and applications should be developed in accordance with WCAG 2.1 standards.
• Audible and Tactile Feedback: Digital platforms should integrate screen reader support and voice commands to facilitate navigation.
• Use of Audio CAPTCHA: Alternative CAPTCHA systems that are compatible with Braille displays and audio-based solutions should be developed.

Cybersecurity Awareness and Training

• Accessible Educational Materials: Cybersecurity training should be provided in accessible formats, including audio, Braille, and easy-to-read content.
• Awareness Campaigns: Initiatives should be launched to educate visually impaired individuals about threats such as phishing and social engineering.

Voice Assistants and AI-Powered Security Solutions

• Identity Verification via Voice Assistants: Two-factor authentication should be integrated into voice assistants to enhance security.
• Voice Command Security: Voice assistants should request additional authentication when handling sensitive or confidential information to prevent cyber threats.