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This article was automatically translated from the original Turkish version.

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Smart Logistics
Basic Components:
Internet of ThingsArtificial IntelligenceMachine LearningBig DataRobotics & AutomationCloud ComputingBlockchain
Benefits:
Reduction in delivery times of up to 20%Reduction in stockout rates of up to 30%Decrease in operational costs (10–15%)Environmental sustainabilitySpeed and accuracy in decision-making processes
Challenges:
Data security and cyber threatsHigh initial costsLack of standards and system integration challengesWorkforce adaptation and training requirements

The logistics sector is undergoing transformation in line with globalization and technological advancements. The integration of technologies such as the Internet of Things (IoT), artificial intelligence (AI), big data, and cloud computing into logistics processes has given rise to the concept of “smart logistics.” Smart logistics is a data-driven approach that employs digital technologies to enhance efficiency, reduce costs, and improve customer satisfaction.

Conceptual Framework

Smart logistics emerges from the integration of information technologies and physical logistics networks. These systems enable real-time information flow and autonomous decision-making mechanisms throughout the supply chain. In this process, tools such as sensor technologies, RFID systems, GPS, and data analytics play a pivotal role. Thanks to these technologies, tracking of goods movement, inventory management, route planning, and delivery processes are optimized.

Technological Foundations

Internet of Things (IoT)

IoT enables logistics elements such as transport vehicles, warehouses, and containers to connect to the internet and continuously generate data, allowing processes to be monitored in real time. As a result, information on inventory status, vehicle location, and temperature can be obtained instantly.

Artificial Intelligence and Machine Learning

Artificial intelligence algorithms are integrated into decision support systems for areas such as route optimization, demand forecasting, and supply chain risk management. For example, route updates during transportation based on traffic data can be provided through AI-supported systems.

Big Data and Data Analytics

Big data analytics enhances the accuracy of operational decisions by extracting insights from historical and real-time data within logistics systems. Particularly in multinational supply chains, data-driven risk predictions and cost analyses are widely applied.

Application Areas

Smart logistics applications have become widespread in sectors such as retail, e-commerce, automotive, and food. For instance, Amazon has integrated robotics and machine learning to optimize its logistics network. China-based JD Logistics has transitioned to full automation in order fulfillment and distribution through smart warehouses.

Industry-Specific Applications

Smart logistics applications are shaped according to the unique dynamics of each industry. Below are examples highlighting key sectors where these applications have made significant impacts.

Automotive Industry

In the automotive industry, the Just-In-Time (JIT) production philosophy has increased the importance of smart logistics. Toyota uses intelligent supply chain software to optimize lead times and inventory levels. Meanwhile, Tesla has fully digitized its production and delivery processes by integrating robotic automation and real-time data analytics with smart warehouse systems. Additionally, blockchain technology ensures transparency and traceability in the spare parts supply chain.

Healthcare Sector

Roche Diagnostics is a major company providing diagnostic kits, laboratory equipment, and biomedical consumables to healthcare institutions worldwide. During the COVID-19 pandemic, the company collaborated with SAP to develop an integrated, AI-supported digital supply chain platform to manage supply chain disruptions. Thanks to this system:

Real-time demand forecasting enables early prediction of testing kit needs by country. Machine learning algorithms simulate logistics routes and inventory level scenarios to ensure optimal resource allocation. Cold chain monitoring systems guarantee the safe transport of temperature-sensitive reagents. Coordinated digital control across distribution centers has reduced delivery delays by 25 percent.

Retail Sector

The retail sector, especially with the rise of e-commerce, has made substantial investments in smart logistics technologies. Walmart has reduced order preparation time by 30 percent through RFID-based inventory tracking and AI-supported warehouse management systems. Amazon’s Prime Air initiative using unmanned aerial vehicles represents a revolution in last-mile logistics.

E-commerce firms such as Zalando have developed algorithms that automatically determine the most suitable distribution center based on customer orders.

Food and Agriculture Sector

Food logistics requires the safe and rapid transportation of perishable goods. Nestlé uses IoT-based temperature monitoring systems to perform real-time quality control of dairy and meat products. Smart labeling systems directly inform customers about product shelf life and transportation conditions. In agricultural logistics, sensors and GPS data are used to optimize transport routes during harvest delivery, reducing waste in the logistics process.

Defense and Military

Military logistics is a critical component directly affecting the operational capability, sustainability, and response time of armed forces. Smart logistics applications are rapidly being adopted in this field to enhance the efficiency of material procurement, transportation, maintenance, and supply activities. In Türkiye, defense industry organizations such as ASELSAN, TUSAŞ, and HAVELSAN are developing integrated logistics support solutions incorporating digital twins, smart warehouses, and robotic systems. For example, HAVELSAN’s “Force Logistics Management System” (FLMS) digitizes inventory and maintenance processes for land, air, and naval forces, thereby increasing operational readiness levels.

Challenges Encountered

Factors such as high initial costs, data security risks, and insufficient digital skills among workforce members hinder the widespread adoption of smart logistics. Additionally, differences in legal regulations across countries and disparities in digital infrastructure complicate the integration process.

Smart logistics is a tangible manifestation of Industry 4.0’s impact on the logistics sector. This digital transformation not only reduces costs but also offers significant advantages in terms of sustainability, speed, and flexibility. However, this transformation must be supported by strategic planning, technological investment, and human resource development policies.

Author Information

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AuthorGüzide UygunDecember 8, 2025 at 10:00 AM

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Contents

  • Conceptual Framework

  • Technological Foundations

    • Internet of Things (IoT)

    • Artificial Intelligence and Machine Learning

    • Big Data and Data Analytics

  • Application Areas

    • Industry-Specific Applications

      • Automotive Industry

      • Healthcare Sector

      • Retail Sector

      • Food and Agriculture Sector

      • Defense and Military

  • Challenges Encountered

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