Zoom Workplace, developed by Zoom Video Communications, is a cloud-based communication and collaboration solution that integrates video conferencing, chat, email, file sharing, and productivity tools into a single platform. Designed for the needs of the modern workplace, Zoom Workplace aims to keep teams connected effectively and securely in hybrid and remote working environments. The application includes a wide range of features, from meeting management to AI-powered productivity tools.

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Core Components

Zoom Workplace transforms Zoom's core communication tools into a broader collaboration platform, offering the following components:

• Zoom Meetings: Meetings with HD video and audio.
• Zoom Phone: Cloud-based phone system.
• Zoom Team Chat: Real-time one-on-one and group messaging.
• Zoom Mail & Calendar: Email and calendar services (compatible with both Zoom and Gmail/Outlook).
• Zoom Whiteboard: Digital whiteboard for real-time or asynchronous collaboration.
• Zoom Scheduler: Scheduling simplifies appointment scheduling processes. Zoom Rooms: A digital integration of physical meeting rooms.
• Zoom AI Companion: Offers AI-powered functions such as note-taking, summarizing, email drafting, and chat response suggestions.

AI-Powered Features

Zoom Workplace comes with a comprehensive AI Companion system to boost productivity. This system allows you to:

• Summarize meetings in real time.
• Provide suggestions for emails and chat messages.
• Annotate whiteboard sessions and create follow-up tasks.
• Use context to fill in incorrect or missing information.

Zoom AI Companion does not use user data for training purposes and prioritizes security.

Security and Management

Zoom Workplace offers a variety of data security and compliance tools:

• End-to-end encryption
• Role-based user access
• Support for data locality and data sovereignty
• Centralized administration panel
• Comprehensive user analytics

These features make it a scalable and secure platform for both small businesses and large enterprises.

Use Cases

Zoom Workplace is suitable for use in a wide range of industries, from education and healthcare to financial services and software development teams:

• Distance learning: Virtual classroom environments and resource sharing.
• Corporate meetings: Project management and stakeholder collaboration.
• Sales and customer support: Client meetings, support requests.
• Team productivity: File sharing, scheduling, and task tracking.

Zoom Workplace Packages and Licensing

Zoom Workplace comes with a variety of licensing options to meet different user needs:

• Basic: Basic meeting features, limited-time meetings, chat, and whiteboarding.
• Pro, Business, Enterprise: Enhanced participant counts, custom domains, AI Companion access, and more storage and support options.