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This article was automatically translated from the original Turkish version.

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AuthorHamza AktayNovember 29, 2025 at 5:34 AM

2025 Global Automotive Consumer Survey: Key Findings in Türkiye

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Electric vehicles (EVs) are shaping the future of the automotive industry. However, Deloitte’s 2025 Global Automotive Consumer Survey reveals that the pace of this transformation in Türkiye is slowing due to both economic and structural factors. Although Turkish consumers show interest in electric vehicles, inadequate charging infrastructure, cost concerns, and hidden expenses prevent this interest from translating into purchasing behavior.

Continued Loyalty to Internal Combustion Engines

According to the survey, 54% of Turkish consumers plan to choose an internal combustion engine (ICE) vehicle for their next car purchase. Interest in battery electric vehicles (BEVs) has remained stagnant. Interestingly, while interest in plug-in hybrid vehicles (PHEVs) is rising, interest in fully electric vehicles remains limited.


Why?


The biggest barrier to adopting electric vehicles is concerns about charging infrastructure.

The most frequently cited issues by consumers are:

  • Long charging times (42%)
  • Inadequate public charging infrastructure (36%)
  • Lack of home charging equipment (30%)


All these factors have shifted the consumer’s primary question from “Can I charge it?” to “Can I actually charge it?”


Additionally, two-thirds of consumers require a minimum 400 km range before considering a BEV. For this group, who are willing to wait up to 40 minutes to reach 80% charge at public stations, range is not merely a technical specification but a sense of security that shapes daily life.

Electric Vehicles Are Not “Cheap”: Cost Concerns Are Real

Consumers are not only concerned about charging but also about economic sustainability. Their main concerns include:

  • Battery replacement cost (40%)
  • Price premium (29%)
  • Charging and operating costs (22%)
  • Potential additional taxes and fees (21%)


A striking data point: 91% of Turkish consumers prefer vehicle price ranges below 4 million TL. Those considering electric vehicles show slightly more flexibility, demonstrating higher tolerance for the 2–4 million TL range.

Not “Green,” But “Affordable”

Contrary to common perception, the strongest motivator for choosing an electric vehicle is not climate crisis awareness or environmental consciousness but the expectation of lower fuel costs (71%).


In short: the Turkish consumer views EVs as a more affordable transportation option—but believes this affordability is not being delivered.


While 49% of consumers state they prefer charging at home, 63% do not have a home charging unit. This reveals that the seemingly solution-oriented “home charging” option is inaccessible to many due to inadequate infrastructure in practice.


Moreover, consumers place greater trust in vehicle manufacturers (OEMs) (63%) for charging solutions than in dealerships. In other words, they look to brands, not dealers, for solutions.

New Purchase Trends: Demand Is High, Brand Loyalty Is Low

Another striking finding from the survey is the presence of high demand but declining brand loyalty in Türkiye’s automotive market.

  • 73% plan to purchase a new vehicle within the next three years.
  • However, 50% say they are open to switching brands for their next vehicle.


The three most decisive factors in brand preference are:

  1. Product quality (57%)
  2. Vehicle features (52%)
  3. Price (42%)


This indicates that brands can no longer earn loyalty through advertising alone—they must earn it through real-world experience.

Digital Desire in Sales Is a Physical Necessity

73% of Turkish consumers are open to purchasing vehicles directly from manufacturers online. Yet the same consumers:

  • Require a physical experience (84%)
  • Consider a test drive mandatory (87%)


As a result, authorized dealerships (66%) remain the preferred primary sales channel.


Deloitte’s 2025 data shows that the Turkish consumer requires not just technological advancement but a psychological infrastructure to transition to electric vehicles.


Until charging times, infrastructure gaps, and hidden costs are resolved, the pace of this transformation is unlikely to accelerate. Consumers are not investing in technology—they are demanding accessibility.

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Contents

  • Continued Loyalty to Internal Combustion Engines

  • Electric Vehicles Are Not “Cheap”: Cost Concerns Are Real

  • Not “Green,” But “Affordable”

  • New Purchase Trends: Demand Is High, Brand Loyalty Is Low

  • Digital Desire in Sales Is a Physical Necessity

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