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Compassion Fatigue is a state of physical, emotional, mental, and spiritual exhaustion that arises in professionals who care for individuals experiencing pain, trauma, or need for assistance, as a result of prolonged and intense exposure to their suffering. This condition is also described in the literature by terms such as “empathy fatigue,” “compassion fatigue,” “secondary traumatic stress,” and “vicarious trauma,” and is defined as the emotional cost of caring (cost of caring).
The concept was first introduced in 1992 by nurse Carla Joinson to describe symptoms observed in emergency department nurses that resembled burnout but had unique dynamics.【1】 Later, it was linked through the theory developed by Charles Figley to “secondary traumatic stress disorder” experienced by those helping individuals exposed to traumatic events, and conceptualized as a deep exhaustion stemming from empathy and sorrow arising from the act or desire to help someone in pain.【2】
The foundation of compassion fatigue lies in the caregiver’s desire to alleviate the suffering of the individual they are caring for and the empathetic bond formed during this process. When exposed to traumatic narratives and intense stress, caregivers tend to suppress their own emotions. This process leads to erosion of empathy capacity, emotional numbing, and a decline in the sense of professional competence.
The key factors influencing the development process can be grouped into four main categories: exposure, empathy capacity, personal factors, and environmental factors. Exposure involves continuous and intense contact with stories of pain and trauma. Secondly, having a high capacity for empathy and excessive identification with the suffering individual is also a risk factor. Personal factors include overextending oneself for others, triggering of one’s own traumatic past, and neglect of self-care. Finally, environmental factors encompass institutional and contextual challenges such as high-stress work environments, excessive workload, and lack of social support.
Compassion fatigue manifests through multidimensional symptoms that affect an individual’s quality of life and professional performance. Symptoms may appear suddenly (acutely).
Chronic fatigue, loss of energy, and physical exhaustion are prominent. Common physical complaints include headaches, muscle tension, and gastrointestinal problems. Other observed findings include sleep disturbances such as insomnia, hypersomnia, or poor sleep quality; cardiac symptoms such as chest pain or pressure and tachycardia; and weakened immune function.
In the emotional domain, anger, irritability, helplessness, and a sense of hopelessness predominate. Additionally, anxiety, depression, heightened sensitivity, and emotional collapse may occur. In the cognitive and mental realm, detachment (depersonalization), loss of empathy, and impatience become pronounced; individuals experience difficulties with concentration, inability to focus, and intrusive thoughts of distressing images from the past.
Disturbances in social and professional functioning are observed. Behaviorally, withdrawal, social isolation, and a desire to distance oneself from others are evident; there may also be an increased tendency toward harmful substance use (alcohol, drugs, etc.) and development of addiction. Work-related symptoms include reluctance to go to work, increased absenteeism, and thoughts of leaving the profession. In the professional context, cynical attitudes toward patients or clients, avoidance behaviors, and a general decline in care quality are common.
Compassion fatigue can be confused with other psychological conditions that present similar symptoms. Etiological differences are key to differential diagnosis.
Burnout typically arises from workplace conditions such as bureaucratic obstacles, low pay, and excessive workload, and develops gradually over time.【3】 Compassion fatigue, however, stems directly from relationships with patients or clients and exposure to trauma; it can even emerge after a single acute encounter with a traumatic case. While removal from the work environment (e.g., vacation, job change) may alleviate burnout, compassion fatigue requires addressing the traumatic impact directly.
Secondary traumatic stress is a condition characterized by symptoms similar to Post-Traumatic Stress Disorder (PTSD) resulting from witnessing another person’s traumatic experience.【4】 While compassion fatigue is closely related to this concept, it denotes a broader exhaustion resulting from the act or desire to help. Vicarious trauma, on the other hand, refers to the permanent alteration of a person’s cognitive schemas (worldview, sense of safety) due to prolonged exposure to traumatic events.【5】
Compassion fatigue is common in “helping professions” where individuals witness human suffering and are required to engage in intense empathy.
Managing compassion fatigue requires a holistic approach that incorporates both individual awareness and institutional reforms.
At the individual level, engaging in self-care practices can be beneficial; this includes establishing habits of regular sleep, balanced nutrition, and physical activity. Additionally, setting professional boundaries and distancing oneself from work-related matters during personal time can support work-life balance. Sharing emotions with colleagues or within one’s social circle enables access to social support resources. Techniques such as mindfulness and meditation are also supportive approaches that enhance individual well-being.
At the organizational level, conducting education and awareness programs can be helpful; regular training on compassion fatigue, stress management, and coping strategies should be provided to staff. Work arrangements should include steps to balance workload, consider rotation systems, and recognize designated break times to support employee well-being. Furthermore, creating safe spaces for emotional expression, establishing quiet or meditation rooms for reflection and renewal, and offering access to professional psychological support or supervision can foster a supportive institutional culture.
Warning: The content in this article is provided solely for general encyclopedic informational purposes. The information here should not be used for diagnosis, treatment, or medical referral. Before making any decisions regarding health matters, you must consult a physician or qualified healthcare professional. The author and KÜRE Encyclopedia assume no responsibility for any consequences arising from the use of this information for diagnostic or therapeutic purposes.
[1]
Yasemin Uslu ve Fatma Demir Korkmaz, "Hemşirenin Hissi Tarafı: Şefkat Yorgunluğu," Ege Üniversitesi Hemşirelik Fakültesi Dergisi 33, no. 1 (2017): 124.
[2]
Mehmet Selahattin Karahan ve Leyla Özgen, "Sosyal Hizmet ve Merhamet Yorgunluğu Kavramı," Ases Ulusal Sosyal Bilimler Dergisi 4, no. 2 (2024): 163.
[3]
Şebnem Kişmir ve Necmiye Tülin İrge, "Merhamet Yorgunluğu Düzeyinin Çalışanların Motivasyonu ve İş Doyumlarına Etkisi: Sağlık Çalışanları Üzerinde Bir Uygulama," R&S - Research Studies Anatolia Journal 3, no. 1 (2020): 2.
[4]
Ayşe Tuğba Yıldız ve Özgür Demirtaş, "Merhamet Yorgunluğu: Bibliyometrik Bir Değerlendirme," International Journal of Social and Humanities Sciences Research 12, no. 117 (2025): 534.
[5]
Dilcan Güler, "Çalışma Yaşamında Şefkat Kavramına İlişkin Bibliyometrik Bir Analiz," Journal of Business in the Digital Age 6, no. Özel Sayı (2023): 33.
History
Etiology and Development Process
Clinical Signs and Symptoms
Physical Symptoms
Emotional and Mental Symptoms
Behavioral and Work-Related Symptoms
Differential Diagnosis and Related Concepts
Differences from Burnout Syndrome
Secondary Traumatic Stress and Vicarious Trauma
Risk Groups
Prevention and Management Strategies
Individual Interventions
Administrative and Organizational Interventions