Glean is a Work AI platform developed to facilitate enterprise access to information and automate AI-powered business processes. Managed by Glean Technologies, Inc., headquartered in Palo Alto, California, the platform was founded in the early 2020s by former Google engineers and seasoned professionals from the technology industry. Glean provides applications that support search, summarization, content generation, and workflow automation by unifying corporate data within a central knowledge graph.
Founding and Leadership
Glean Technologies, Inc. was founded by Arvind Jain, a former senior engineer at Google with experience in the Google Cloud Search division. Co-founders also include Vishwanath T. R. and Tony Gentilcore. The company's executive team features Tamar Yehoshua (President of Product and Technology), Matt Kixmoeller (Chief Marketing Officer), and Sunil Agrawal (Chief Information Security Officer). As of 2025, Glean has between 500 and 1,000 employees.
Core Technological Features
Glean offers an AI infrastructure that makes internal corporate data searchable, analyzable, and interpretable. Utilizing technologies such as natural language processing (NLP), knowledge graphs, and large language models (LLMs), the platform enables employees to access information from various sources via a single search bar. The search engine adheres to permission-based access principles, restricting content display according to user privileges.
Glean employs a Retrieval-Augmented Generation (RAG) architecture, in which AI-generated content is based on retrieved search results, and all outputs are traceable to verified source links to ensure accuracy.
Glean Introduction Video (Glean)
Developer Platform
The Glean Developer Platform allows software developers to integrate Glean's capabilities into enterprise applications using a set of APIs (Application Programming Interfaces), including RESTful APIs, Chat API, Indexing API, and Search API. The Web SDK enables Glean to be embedded directly into websites.
Glean also supports the Model Context Protocol (MCP) to enable secure, bi-directional communication between AI models and enterprise data. Agents operating through this protocol can analyze data and execute actions based on context.
AI Agents and Automation
The Glean Agents module allows organizations to build AI-powered agents for a variety of internal tasks. These agents can interpret natural language instructions, plan according to contextual data, and execute workflows autonomously. The system is supported by an agentic reasoning engine for reflection, planning, and execution. Tools like the Glean Agent Builder and Agent Library allow any employee to create agents without writing code.
Integration Infrastructure
Glean supports direct integration with over 100 enterprise applications such as Gmail, Slack, Microsoft Teams, Salesforce, Dropbox, Jira, Notion, and Zendesk. These integrations are enabled via native connectors, APIs, or browser history-based connections, and include not only content but also metadata such as user identity, access permissions, and usage history.
Security
Glean employs a multi-layered approach to data security and governance. Its core security principles include zero data retention, exclusion of user data from LLM training, citation of sources in all AI outputs, and permission-based access.
The platform complies with global standards such as SOC 2 Type II, HIPAA, and GDPR, and incorporates features like client-specific cloud infrastructure, advanced encryption (AES 256, TLS 1.2+), and detailed audit logs.
Use Cases
Glean’s platform is suitable for departments such as engineering, sales, support, HR, and knowledge management. The Glean Assistant helps employees summarize documents, generate content, respond to customer queries, and create training materials. Specialized applications designed for customer support teams help reduce response times and improve information accuracy in handling support tickets.
Future Outlook
Glean aims to accelerate enterprise adoption of AI and promote daily use of AI tools by all employees. Through no-code and low-code solutions, Glean enables non-technical users to build AI-based applications. The company also seeks to set new standards in data governance, security, and integrated enterprise experience.
