Fireflies AI

Fireflies AI is an AI-powered meeting assistant and speech intelligence platform that automatically records, transcribes, summarizes, and analyzes meetings and customer conversations. The company aims to improve team communication and decision-making processes by enabling users to more efficiently evaluate meeting content. Fireflies AI is widely used in industries such as sales, engineering, hiring, marketing, healthcare, and education.

Fireflies.ai Corporation is a technology startup headquartered in Pleasanton, California, United States. The company was co-founded by Krish Ramineni (CEO) and Sam Udotong (CTO), and its team consists of professionals from technology-focused institutions and companies such as MIT, Microsoft, and Mozilla. Fireflies AI is supported by investors including Canaan, Khosla Ventures, and Stanford University.

Fireflies AI integrates with video conferencing platforms such as Google Meet, Zoom, Microsoft Teams, and Webex to record, transcribe, and summarize audio meetings. Transcriptions are enhanced with AI capabilities including speaker identification, topic tracking, sentiment analysis, and detection of key phrases. Fireflies’ AI assistant, named “AskFred,” can search through meeting history, answer questions, and provide content summaries. Fireflies supports over 200 industry-specific functions through its “AI Apps” application marketplace, allowing users to tailor solutions to their specific needs. These applications enable personalized workflows in areas such as task management, customer relationship management, hiring processes, patient notes, and technical reviews.

Fireflies AI can be integrated with automation platforms such as Zapier, Make, and Pabbly Connect, as well as leading customer relationship management (CRM) systems including Salesforce, HubSpot, Microsoft Dynamics 365, Pipedrive, and Zoho CRM. Meeting notes and action items can be automatically transferred to task and project management tools such as Asana, ClickUp, Jira, Trello, and Monday. Notes and recordings can be stored in cloud storage services such as Google Drive, Dropbox, and OneDrive.

Fireflies AI is designed for a wide range of business scenarios. Sales teams can analyze customer objections and pricing trends, while engineering teams can record code reviews, sprint planning^【1】 and technical syncs. In healthcare, structured summary formats such as SOAP, DAP, and BIRP can be generated from patient consultations. In education, lecture recordings and content summaries are available for teachers and students.

Fireflies AI prioritizes data security and complies with international standards including SOC 2 Type II, HIPAA, and GDPR. All user data is protected using 256-bit AES and TLS encryption protocols. Advanced security controls such as custom data retention policies, super-administrator roles, and access controls are available for enterprise users. Fireflies guarantees users full control over their data and ensures that data is not used for training purposes without explicit user consent.

Fireflies AI offers four subscription plans for individual users and enterprise teams: Free, Pro, Business, and Enterprise. The Free plan provides limited storage and summarization options, while higher-tier plans include unlimited transcription, AI summaries, video recording, advanced analytics tools, API access, and enterprise-grade security features. The Enterprise plan additionally includes dedicated support, enterprise training, custom data storage, and Single Sign-On (SSO).

Fireflies AI aims to transform meeting-derived insights from individual use into organizational action. The company is developing roadmaps to expand industry-specific AI applications, broaden multilingual support infrastructure, enhance analytics engines, and deepen personalization in fields such as healthcare, education, and engineering. Additionally, Fireflies is focused on developing solutions that offer greater customization and user control over data security.